FAQ

Q1. Are you a manufacturer or a trading company?

* We are a home appliances manufacturing vendor , providing OEM & ODM service more than 12 years .

Q2. What's your main markets?

* United States, Canada , Australia , Germany, Netherlands ; France, Italy, Spain , Japan; Korea, Indonisa etc.

Q3. What is the delivery date for a sample?

* Usually about 1-3 days for items with general requirements.

Q4. Are your products conforming to our standards?

* Yes, our products can pass the testings as you require, e.g.: CE, EMC, RoHS, ETL,FCC, PSE, KC etc.

Q5. How do you control the quality ?

* We control the product quality by IQC, 3 tests stations on production lines, and 100% aging testing before packaging. We are now apply for ISO 90001 and will pass BSCI in three months.

Q6. What's MOQ for print customer brand and customize packaging ?

* MOQ is 1000 pcs for print customer brand and customize packaging. MOQ is 3000pcs for customize color as follow customer's pantone .

Q7. Can you give us a favorable discount ?

* Of course, a favorable discount will be offered if the quantity is sizable.

Q8. How do you ship the goods and how long does it take?

* We usually ship by DHL, UPS, FEDEX,TNT for sample order or trial order . It usually takes 4-5days to arrive. For customer bulk order or full container , we ship by sea ; shipping time around 15-30 days depend on destination port .